Privacy Policy

Introduction

Welcome to https://gilbert.pobb.net (referring to Gilbert, hereinafter ‘we’, ‘us’, or ‘the Company’). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of your personal information in adherence to various global privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados Pessoais (LGPD) in Brazil
California Consumer Privacy Act (CCPA) and the enhanced version, CPRA
Colorado Privacy Act (CPA)
Utah Consumer Sales Privacy Act (UCPA)
Connecticut Total Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our official website, mobile applications, services, and products offered under the Gilbert brand. However, please be informed that this policy does not extend to third-party platforms or services accessed through links on our site. These external services have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This policy describes how we handle your personal data across various interactions:

Using Our Applications and Services: When you sign up as an authorized user or access our applications and services, we collect and process the necessary information to provide these services.
Visiting Our Websites: Any time you visit our websites linked to this Privacy Policy, we may gather data about your device, browser type, pages visited, and duration of visits.
Communication with Us: We communicate with users through various channels, including newsletters, emails, phone calls, or text messages (SMS). By choosing to receive these communications, you agree to the collection and processing of your contact information for this purpose.

Personal Data Collection

We collect a range of personal data to enhance your experience and provide tailored services. Here’s a detailed breakdown:

Account Information: This includes user IDs, passwords, email addresses, and any other details required for account creation and management.
Payment Information: We securely process payment details, such as cardholder name, credit/debit card numbers, expiration dates, and security codes, to facilitate transactions.
Financial Information: Details related to your financial accounts, banking information, and transaction history may be collected for billing and fraud prevention purposes.
Purchase Information: Data about products or services you have purchased from us, including quantities, dates, and order numbers.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device ID, and advertising IDs, to deliver personalized content and advertisements.
Location Data: With your consent, we may collect data about your location to provide location-based services or personalize content based on your geographical area.
Feedback: Any comments, reviews, or responses you share with us, including ratings and testimonials, are collected to improve our services.
Social Media Information: If you choose to connect your social media accounts to our services, we may access and store data from these platforms, subject to their privacy settings.
Product Information: Details about products you have viewed or purchased on our sites, including preferences, ratings, and reviews.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third parties who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files stored on your browser by websites to remember certain pieces of information about you. Our use of cookies is designed to enhance your experience and provide personalized services:

Strictly Necessary Cookies: These cookies enable core features like logging in, account management, and website navigation.
Preference Cookies: They remember user preferences for a more customized experience on our sites.
Analytics Cookies: Used by analytics providers to collect aggregated data about site usage and visitor behavior, helping us improve our online services.

You can control and manage cookies through your browser settings, but please note that disabling certain cookies may impact your user experience.

Your Rights (Subject to Local Laws)

Depending on the jurisdiction in which you reside, you have specific rights regarding your personal data:

Access: You have the right to request access to the personal information we hold about you and to verify its accuracy.
Rectification: You can ask us to correct any incomplete or inaccurate data we may have about you.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data from our systems.
Restriction: You may limit or restrict the processing of your data for specific purposes.
Portability: You are entitled to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
Objection: You have the right to object to certain uses of your personal data, such as direct marketing or profiling.
Non-Discrimination: Laws in some regions protect you from adverse decisions based solely on your exercise of rights related to data protection.

To exercise any of these rights, please contact our Data Protection Officer via the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any questions related to privacy, data protection, or this policy, please contact us:

Email: [email protected]
Address: [Provide physical address]

We appreciate your trust in Gilbert regarding your personal information. This Privacy Policy reflects our commitment to protecting your data and ensuring transparent practices.