Privacy Policy

Privacy Policy

Introduction

Welcome to https://gilbert.pobb.net (hereafter referred to as "Gilbert", "us", or "we"). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil's General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Transparency and Accountabilty Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa's Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, services, and products offered under the Gilbert brand. It is important to emphasize that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You use any of our applications, software, or online services as an authorized user.
  2. You visit our websites, including any linked pages, associated with this Privacy Statement.
  3. You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: This includes user names, passwords, email addresses, and any registration details.
  • Payment Information: We process billing details, payment history, and transaction records for purchasing our products or services.
  • Financial Information: This may cover bank account information, investment portfolios, or financial records associated with transactions.
  • Purchase Information: Details about the products you've bought, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for location services and user experience improvement.
  • Location Data: Information about your geographical location when you use our location-based services or provide consent.
  • Feedback: Your comments, reviews, and responses to surveys or feedback forms help us enhance our products and services.
  • Social Media Information: If you connect with us through social media platforms, we may collect data from those profiles (with your permission).
  • Product Information: Details about the products you interact with, including browsing history and preferences.

We gather this data through various means, including direct user input, server logs, browser cookies, and third-party services. Additionally, third parties, such as marketing partners or analytics providers, may share Personal Data with us, subject to their privacy policies.

Cookies

Gilbert uses cookies to enhance your experience on our websites and for analytical purposes:

  • Strictly Necessary Cookies: These ensure the basic functionality of our sites and services.
  • Preference Cookies: They remember your preferences and settings to personalize your experience.
  • Analytics Cookies: Used by analytics providers to track site usage, gather user behavior data, and serve targeted ads.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as it is necessary or relevant for the purposes specified in this Policy, or as required by applicable laws. Once the purpose for data retention is fulfilled, we securely delete or anonymize your data to protect your privacy.

Security Measures

Gilbert employs robust security measures to safeguard your personal information:

  • We utilize encryption for data at rest and in transit to prevent unauthorized access.
  • Our third-party service providers are required to maintain strict security standards.
  • Regular security assessments and penetration testing are conducted to identify and mitigate potential risks.

Children's Privacy

Gilbert does not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (depending on your location)

Different jurisdictions have specific laws regarding data privacy and protection. Here are some rights you may possess:

  • Access: You can request access to the personal data we hold about you, along with details of how it is being processed.
  • Rectification: The right to have inaccurate or incomplete personal data corrected.
  • Erasure (Right to be Forgotten): In certain cases, you can request the deletion of your personal data.
  • Restriction: You may limit the processing of your personal data under specific circumstances.
  • Data Portability: This allows you to receive a copy of your data in a structured, commonly used format.
  • Objection: You have the right to object to the processing of your data for certain purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.
  • Appeals and Complaints: File complaints with relevant supervisory authorities or contact our privacy team for assistance.

Changes to Policy

Gilbert reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website and notify you of significant changes via email or through a notice on our site. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding this Policy, please contact us: